Frequently Asked Questions
1. Why Should I subscribe to the Book Box?
Subscription Book boxes are a new fun way to enjoy reading. Not only does it save you time browsing through bookshelves and online stores, but it also exposes you to books you would probably not normally pick for yourself or your child. Try our book boxes, there is always something for everyone.
2. What should I expect in the book Box?
Expect a specially curated and personalized book box containing your selected book, reading guides and bookish goodies specially chosen each month including book mugs, tote bags, branded pens and notebooks etc. For the children’s book boxes, we will include bookish items to help in their cognitive development and creative abilities such as colouring pens and books, games, sweat treats, guides etc.
3. When will be box be delivered?
The books are shipped in the first week of every month to ensure you have a book to read on any particular month. We will communicate via email on when you should expect delivery. We endeavor to have all subscription boxes delivered before the 10th of each month. Ensure all orders are made before the 25th day of the previous month.
*For example, our book list for February will be published by the 10th of February. Ensure you place your order via our website by the 25th of February for delivery to be effected the first week of March.*
4. What if I don’t like any selected book in the theme of the month?
Every month we pick a theme and provide you a selection of 5 books in line with the theme. The books are carefully selected to ensure that you will always find something to pick. If however the theme or the book selections are not to your liking, you may consider skipping on that month and checking the next month’s themes and book selections. You can always decide to gift a special someone the subscription box if none of the books tickle your fancy.
5. Can I buy a Book Box as a Gift for someone else?
On the checkout page you will have the option to select "This is a gift." You can then enter the recipient's name, delivery address, contact details, and leave a comment with a special gift note. Your gift note will also be included in the recipient's gift box.
6. Do you deliver outside Nairobi?
Yes we do. We are currently shipping all over Kenya. Delivery/shipping charges are calculated once you input your delivery address.
7. You have different prices for different boxes. How exactly does your pricing work?
Each subscription plan is priced accordingly. Some things we take into consideration: the price of the book, the shipping materials, the time it takes to package up your subscription with all that love, any goodies or extras that are included.
8. Can I order from Soma Nami Books separately?
Yes sure!! You don’t have to be a book box subscriber to order books from us. You can order from Soma Nami Books anytime via our online store.
If your question is not covered in these responses, please feel free to reach out to us via phone +254 706 154 150 or email email@example.com